In order to ensure the quality of our services and the well-being of our guests we got involved in a Quality Continuous Improvement approach.

We received several Awards including the Certificate of Excellence 2011 from Zoover.fr.

We have a detailed charter of quality

On a regular basis, we make sure we are in conformity and adequacy with this charter

We conduct regular quality audits with a well-known and experimented external company organizing mystery visits several times a year

We are committed to respond to any comments and improvement suggestions from our Customers

Reception Desk

Our staff is at your disposal 24 hours a day, and will gladly give you a wakeup call upon request.
We can store your luggage for free during your stay (24 hours a day) and for 6 hours on the day of your departure. Check-in is at 2 pm and check-out at 11 am.


Laundry service is available from 10 am to 5 pm, please contact the reception. Irons and ironing boards are available free of charge on request at the reception desk (24 hours daily).


A buffet breakfast is served every day in the breakfast room from 7:00 am to 10:30 am, except on Sunday from 7:30 to 11:00. On your request, it can also be served in your room. You can choose amongst fresh bread, fruit, pastries, croissants, cereals, cheese, jam, honey and much more. Cost: 10 euros.


As a precautionary measure and due to the sanitary recommendations in force, the buffet format of the breakfast service is temporarily unavailable. Thank you for your understanding. Price : 10 euros

Recreational activities

You will have the opportunity to walk in the Marais, visit the Louvre Museum and the Opera Bastille located close to our hotel. If you need further information, you can contact the Paris’ tourist board at +33 8 92 68 30 00. On your request, our personnel will gladly book shows, restaurants or Paris visits for you. We can also rent you a car.

Your set TV

All rooms are equipped with satellite flat screen TV and the following channels are available: TF1, France 2, France 3, FRANCE 5, M6, NT1, RAI UNO, TVE, PTP, CCTV4, BVN, NRJ, CNN, MTV, France 24, Umbria.

Phone / fax / internet

From your room you can make domestic or international calls. The rates are available in your room. A voicemail system is available in order to receive your messages in full privacy. Our front desk will gladly take any message for you if you prefer. The Wi-Fi access is free and unlimited.

All rooms are equipped with an air-conditioning system.

You can enjoy in each room a private fridge.

A welcome tray with tea and coffee making facilities is available in your room or at the front desk.

Extra blankets, pillows, towels, and additional complimentary toiletries are available 24 hours daily at the reception desk.

Our hotel is suitable for people with disabilities. Please call the front desk to know our availability.

The hotel is equipped with a defibrillator connected to the rescue coordination center.

A public car park is located nearby the hotel.


of l'hôtel AIDA Marais

You would like to surprise somebody? We can have a box of chocolate delivered for you or even a bottle of wine and a birthday cake. If you would like to attend a show our concierge will be happy to help you book your seats.

You can contact our concierge at reservation@aida-marais.com

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If you book Directly on the website of the Hotel Aida Marais, you will benefit from the lower rate on the internet.